Volkswagen FAQ - Do I have to use OEM parts to maintain the warranty?
VW Frequently Asked Questions

Do I Have To Use OEM Volkswagen Parts to Maintain My Warranty?

Answer To VW Frequently Asked Questions

Whether you're getting basic service or adding cool accessories, we always recommend using genuine Volkswagen and VW-approved parts. They're the best suited to your vehicle; however, in some cases, it's not always necessary to use them in order to keep your Volkswagen under warranty. But this doesn't mean that you can go just anywhere: in order to stay in warranty, your Volkswagen must only have parts installed at an authorized Volkswagen dealership.

Genuine Volkswagen Parts Do Make A Difference
Maintain Your Warranty With Genuine Volkswagen Parts

What Else Is Important To Know About My Volkswagen Warranty?

Volkswagen models are the product of high-quality German engineering, and that's worthy of the People First Warranty®. This is designed to protect you in the rare event of a factory defect on a new, or even pre-owned, Volkswagen. However, it does not apply to traffic accidents, lack of maintenance, natural disasters, or misuse of the vehicle.

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Contact Carter Volkswagen in Ballard With More Questions or To Schedule Service

If you still have questions, never fear--the experts at Carter Volkswagen in Ballard will be glad to help. Simply give us a call or use our online form and we'll be glad to answer any more questions. You can also schedule service this way. We look forward to seeing you at Carter Volkswagen in Ballard, located at 5202 Leary Avenue Northwest, Seattle, WA 98107.

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Get Hassle-Free Service at Carter Volkswagen in Ballard, Located in Seattle

Carter Volkswagen in Ballard is the home of the Carter Advantage, and it informs everything we do. When it comes to service, we want to make sure that you have the best possible experience. This starts with our expert technicians, who are factory trained and certified. They have plenty of experience with the high-quality German engineering in your Volkswagen vehicle, and they'll use only genuine OEM and VW-approved parts, filters, fluids, and accessories. Their expertise means that they'll get the job done right the first time. Our prompt shuttle service, complimentary Wi-Fi, and Saturday service are designed to make your service experience that much more convenient. We look forward to serving you at Carter Volkswagen in Ballard.

Service Dept Hours

7:00 AM - 6:00 PM
7:00 AM - 6:00 PM
7:00 AM - 6:00 PM
7:00 AM - 6:00 PM
7:00 AM - 6:00 PM
9:00 AM - 4:00 PM